COUNTY RESOURCES

Official County Shelter

-Ashe County High School

Food/Water Distribution Sites and/or Hot Meals (please contact directly for details)

-Ashe Food Pantry -West Jefferson United Methodist Church
-Jefferson United Methodist Church -The Gathering Church

Potable Water (bring containers)

-Fleetwood Fire Department -Lansing Fire Department
-Cattle Market on Hwy 16

Medical

-Oxygen Tent at Ashe Memorial Hospital -Oxygen tank refills at Boone Drug

Recovery Resources

-Ashe County Department of Social Services
-FEMA applications are now open for NC (Help line: 1-800-621-3362, online: www.disasterassistance.gov)
*you will need your home, mailing, & email address, phone number, SSN, banking & insurance information
-Crisis Cleanup (844-965-1386) – for help with debris removal, muck out, tree surgery, roof tarping

Cell/Internet Service

If you do not have cell or internet service, we have Starlink Wi-Fi available in the following areas:
-Pond Mountain Volunteer Fire Department: SSID: PondMTNFD, Password: Emergency
-Lansing Volunteer Fire Department: SSID: LansingFD, Password: Emergency
-Warrensville Volunteer Fire Department, SSID: WarrensvilleFD, Password: Emergency
-Glendale Springs Volunteer Fire Department, SSID: Starlink – Glendale Springs, Password: Station16
-Fleetwood Volunteer Fire Department, SSID: Starlink – Fleetwood, Password: Fleetwood2024
-Todd Volunteer Fire Department, SSID: Starlink – Todd VFD, Password: Todd2024

Please enable Wi-Fi calling on your mobile device before leaving a service area. This will ensure that you can make and receive calls while using the satellite internet at one of these fire department sites to browse the internet, stay connected with loved ones, and access critical emergency updates. We also advise downloading offline maps to your mobile device before entering areas with limited service, as this will allow you to navigate safely and effectively during the storm.

DONATIONS, DISTRIBUTION SITES, AND VOLUNTEER INFORMATION

Official County Monetary Donations

c/o Ashe County Recovery and Restoration, 150 Government Circle, Suite 1400, Jefferson, NC 28640
*Checks only at this time; more ways to provide monetary donations coming soon!

Official County Donation and Distribution Sites Monday-Friday 8am-5pm
(small loads)

-Family Central Cafeteria -Blue Ridge Elementary School
-Mountain View Elementary School -Westwood Elementary School
-(large loads) Fallen Heroes Drive (behind Sheriff’s Office)

Smaller Items needed (new in packaging)

-Diapers (adult and child) -Linens (blankets, pillows, towels, washcloths)
-Cleaning supplies -Paper products (tp, paper towels, cups, plates)
-Non-perishable foods -Water
-Toiletries (incl feminine hygiene & dry shampoo) -Hand sanitizer
-Wipes (hand, baby, and cleaning) -Tooth brushes/toothpaste
-Peanut butter/protein foods -Hydration packs/Gatorade packs for water
-Individual bags of chips, crackers -Trash bags
-Baby food and formula -Lanterns (with batteries if applicable)

Larger Items needed (For Recovery Efforts)

-Chainsaws and replaceable chainsaw blades -Gas and gas cans (for chainsaws, generators)
-Generators -Oil for chainsaws
-Flashlights and batteries -Work Gloves (Large/XLarge)
-Shovels -Tarps

Other Area Collection Sites (please contact directly for details)

-Ashe Really Cares -Fleetwood Fire Dept
-Lansing Fire Dept -Warrensville Fire Dept (Warrensville Baptist Church)
-Midway Baptist Church -West Jefferson United Methodist Church
-Salvation Army (clothing) -Appalachian Church
-Randy Marion Ford -Jimmy & Jean’s Family Entertainment

Volunteers
-Please contact Jennifer Richardson, Ashe County Volunteer Coordinator if you wish to donate time and manpower.
Tel: 336-246-4347 or Mobile: 336-877-7764; email: je****************@as***********.com

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* Please understand that we are still in emergency rescue mode and that is our number one priority; therefore, this is in no way a full list of community resources. These are changing rapidly and we are unable to keep up with all of the groups, churches, and individuals offering assistance but we THANK each and every one for their hearts and help. If we have missed you, it was not intentional and you are free to reach out to our Public Information Officer at 336-977-4725 to let her know of resources available.

Official updates and news can be found on the Ashe County (Official Site Ashe County NC) Facebook page, the Ashe County Department of Social Services Facebook page, and the Ashe County Emergency Management Facebook page.

This is an official communication. As this emergency situation rapidly changes, it is essential to distribute and share official, accurate information. For any disaster recovery needs, please contact Emergency Management at 336-846-5522.