AMOREM Intake and Referral Center Adopts New Name

Effective March 1, AMOREM’s Intake and Referral Center will become the Access and Enrollment Center.

AMOREM’s goal is to extend trust to patients, families and referral partners and to expedite the process to enroll patients in AMOREM services. The department’s name change demonstrates health equity which is defined as the attainment of the highest level of health for all people.

“Everyone deserves a fair and just opportunity to access their optimal health,” says Access and Enrollment Specialist Team Lead, Jenni Patterson, “regardless of race, ethnicity, disability, sexual orientation, gender identity, socioeconomic status, geography, preferred language or any other factors that affect access to care and health outcomes.”

To expedite services, all referrals to AMOREM services, regardless of which service line, will go directly through the Access and Enrollment Center. Specialists on the Access and Enrollment Center team will visit patients and families to evaluate needs, contact an AMOREM provider and determine the appropriate AMOREM program for patients.

“This name change easily identifies what we do,” says Patterson, “and that is to extend the knowledge of how to access services and enroll with AMOREM. We are excited about this change!”

Referrals can be made to the Access and Enrollment Center 24 hours a day, with a goal of admitting patients within 24 hours of receiving the referral.

To learn more about AMOREM services or to make a referral, visit www.amoremsupport.org or call 828.754.0101 to speak with a local team member.

Born in Burke and Caldwell counties, it is AMOREM’s privilege to serve as your local, nonprofit, hospice and palliative care provider for more than 40 years, right here at home.